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Mediterranean ferry booking center

 

Reviews, opinions and comments of ok-ferry customers

Passengers who book with us have the opportunity to give a review on our online and telephone service.
The review can be given on our Google page, on the Trustpilot page or directly on the Misterferry website.
The reviews and comments published in this section can only be entered via a rating form that is sent to users once they have received their tickets.

AVERAGE RATING

4,81 / 5

Valutazione globale recensioni Traghettilines

Based on 39911 reviews

 

5
 
44338
4
 
5254
3
 
628
2
 
250
1
 
496
Pollice su recensioni 98% of our customers recommend our service to their friends.

Emily

September 2016

Easy to use- no issues. Looking forward to our trip.

Margo

September 2016

Excellent - found site very easy to use

Michelle

September 2016

Ordering tickets on-line is easy enough but having to print out the tickets is a big challenge. It would be more convenient if we could show the ticket on our smart phone and not have to print it out. I am a visitor in this country without easy access to a printer.

Misterferry replies:

Dear Customer, we kindly inform you that some ferry companies require the customers to check-in before boarding, showing the ticket already printed out. As being a booking center, we just cannot help but observing carefully the conditions of the companies. Best regards, the Staff of Ok-Ferry

Philip

September 2016

Booked online and received tickets straight away, excellent service easy to use, this will save time queuing for tickets when we get there, can't wait to go !!

Salvatore

September 2016

Very easy to search schedules and book travel from Napoli to Capri!

Louise

September 2016

Easy to navigate, find available options and book. The only concern i had was being charged for paypal transaction when i purchased with credit card.

Frances Beverly

September 2016

Very efficient and easy to use

William

September 2016

Adequate for the task, step by step

Pahn

September 2016

the book fee is very high for a service that allows you to avoid personnel and deal with money. The price published ( 16) in the web is different at the price charged ( 19.3) Regards

Misterferry replies:

Dear Customer,we kindly inform you that our booking fees are applied to support the running costs, as we carry out the activities involved between the ferry company and the consumer . This fee also allows us to have a staff available 7 days out of 7 , attentive to respond to every necessity of our customers, at any time . In addition , from monitoring we confirm you that the price charged is the same applied by the company itself. We are available for further questions and informations. Kind regards, the Staff of Ok-ferry.

Kyoungmin

September 2016

very good

Kyoungmin

September 2016

very good.

Akio

September 2016

Great Service

William

September 2016

My wife and I will be travelling to Capri from Molo Beverello and booking the ferry was very easy. By having your reservation in advance you are assured of a seat on the ferry!

James Hehl

September 2016

Great service - easy to use and happy with outcome! A plus!!!

Prasenjit Mazumder

September 2016

Pretty easy to use website. Smooth ticketing process. Quick response to queries. Excellent overall experience.

Moog

September 2016

Very fast and kind!

Gerard

September 2016

Great service, fast, efficient and easy to use. We will definitely use your service for our next trip to Italy.

Craig

September 2016

Clear instructions, prompt delivery of tickets. 5/5

Jay

September 2016

I found the website easy to understand and to navigate. Purchasing tickets for clients was very easy. Jay D'Amato/Frosch Travel Larkspur California

Amélie

September 2016

Very good organisation !!

Marie-Agnes Dittrich

September 2016

thank you, excellent. I made a stupid mistake when I booked, and you helped me out.

Jean-Michel Karagah

September 2016

very easy and simple to book, great

Miha

September 2016

Booking service went smootly without any difficulties. And it only took few minutes.

Wayne

September 2016

I have made 2 separate reservations through your Capri Ferry booking facility. The second booking was very quick and trouble free. The tickets came through instantly. But with the first booking the computer did not process the request properly, the payment window did not come up and I had to seek information help on this. The email response was quick and then we had further delay for the ticket.

Misterferry replies:

Dear customer, we've just checked the reservations you put in our system.
For the first one, unfortunately a system error occurred, and this is the reason why it was delayed.Anyway, we confirm that both reservations are definitely valid, and that the vouchers you requested have been correctly issued.
Best regards, the Staff of Ok-Ferry.

Shust

September 2016

Very easy to understand and made my experience quick and easy

Jean

September 2016

Very excellent service. The only problem is trying to print out the tickets. I have used two different printers and the printing is very unclear. I am concerned that the tickets will not be accepted because it is so difficult to read. The booking number is clear.

Misterferry replies:

Dear customer, we kindly inform you that the ferry company you have booked, issues vouchers.Vouchers have to be exchanged at the ticket office of the company in tickets, the very day of departure.Therefore, it is not necessary to print it out, since it is not valid for boarding.In order to prove your reservation, it is sufficient to show the voucher by phone or tablet at the ticket office of the company.Best regards, the Staff of Ok-Ferry

Graeme Young

September 2016

Online booking worked extremely well. Grazie.

Teresa

September 2016

The booking system is very clear and easy to use and the confirmation arrived immediately to both my inbox and as a text. Excellent service

John

September 2016

Our travel agent booked us on the ferry and she said the website was great. Clear concise and easy to book. She would recommend the site highly.,

Timothy

September 2016

So easy to book - fast safe and secure

Kenneth Mullarkey

September 2016

Brilliant and simple

Claes Norrhede

September 2016

Your booking service was OK

Fadila Zemouri

September 2016

Very simple and clear to book the tickets online. You get the tickets within 5 minutes in your mailbox.

Russell

September 2016

Straight forward service

Leigha Fukasawa

September 2016

Great, easy and quick!

Steven

September 2016

I am the type of person who does not like to hunt for information. This website was very easy to navigate and I got my tickets extremely fast. The only thing I wish there had been an information box was where it asked about extra luggage....I was not sure if extra luggage meant more than 1 carry on, so I just assumed it did, and paid for 1 extra bag per person. Thank you!

Ricardo

September 2016

perfect for people who wants to avoid queues

Nancy

September 2016

Excellent. Service is fast and efficient. Definitely would use ok ferry again.

Joseph

August 2016

The online booking service is very good. However, the last time I booked we could not board with the document we received by email - we had to exchange it in the ferry ticket office for boarding passes. This is a little bit frustrating as it would be easier to board immediately with the electronic document. Apart from that, no problems whatsoever.

Misterferry replies:

Dear Customer, we kindly inform you that on the voucher we have sent by email is reported the notice "Mandatory collection of the boarding pass at the port ticket office at least 15 minutes before departure". Best regards, the Staff of Ok-Ferry

John

August 2016

good service easy to book. No problem with tickets by e mail

Kunth

August 2016

Perfect Service

Eve Spirn

August 2016

Good online

Catarina

August 2016

Easy and quick.

Rama

August 2016

Very efficient booking service - however, the names of the ports is very confusing to a foreigner.

Misterferry replies:

Dear Customer, in our booking summary we have included the exact address of the port of departure in order to facilitate the check-in and boarding procedures. Best regards, the Staff of Ok-Ferry

Bruce

August 2016

I have a hard time for about a week now trying to booked the Sun & Holiday only return from Capri to Naples at 18:40- but when i tried to book it would not display this time - Also I was trying to find out if the 11:05 from Salerno to Capri does in fact stop at Amalfi as it shows on the schedule but not when you go to purchase the tickets- I did send an email a few days ago but never heard back

Maria

August 2016

Very good service. Grazie Mille

Tyler

August 2016

Easy but much more expensive than direct

Whitney

August 2016

Very easy to book online!

Salvatore

August 2016

Simple and easy to book

Urbano

August 2016

E' stato un piacere acquistare i biglietti oneline, mi auguro di trovare lo stesso servizio, facile e veloce, anche all'imbarco. Grazie.